At Your Service
Customer Care
At Upper Dhali® there is no question too big and no request too small ♥
Whether it's help choosing the perfect doll for your occassion, or to providing you a tailor personalised experience with our virtual appointments, we are always here and happy to help.
Have a question? Read our FAQ's
Whether it's help choosing the perfect doll for your occassion, or to providing you a tailor personalised experience with our virtual appointments, we are always here and happy to help.
Get in Touch
Contact Us
Chat Online
via the pink button below
Message us
enquire directly from a product page or
use the Contact Form below
Email
direct from your inbox to ours
Telephone
call or sms
Mail
PO Box 3753
Mt Ommaney Queensland 4074
Please note that studio creating days are quite busy & we may not be able to answer/reply immediately. We do promise to respond within 24 hours.
virtual appointment
Free Consultation
I know that shopping for the perfect handmade keepsake doll can be challenging. With so many options, it can be overwhelming.
Having 10+ years of experience consulting with clients on how best to bring their memories to life, rest assured that I welcome clients from all backgrounds, regardless of your needs.
Start your Upper Dhali® journey today and experience the difference.
AEST Brisbane, Australia
Studio Hours
Monday, Tuesday
9.00AM - 4.00PM AEST
Wednesday
CLOSED
Thursday, Friday
9.00am - 4.00pm AEST
Saturday, Sunday
BY APPOINTMENT
Emails, messages & phone calls received outside of these times will be responded to on the next business day.
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(you will not see me dance!)
Wholesale Available
Become a Stockist
A limited number of wholesale opportunities have now become available for 2023. Choose from a beautiful selection of our special wholesale designs or discuss a unique design exclusive to your store.
Let customers speak for us
Such a gorgeous business
I’ve purchased a number of different items over the years and I’m thrilled with everything I’ve received - the prints I’ve recently bought as no exception! Genuine and caring service - one day I hope to meet Lou in person! Just so lovely 🥰
Anonymous
Handmade Dolls Upper Dhali®
Beautiful Quality
It’s so pretty! Great quality too, not flimsy like some other brands.
Anonymous
Watercolour Art Print - Fawn
Arrived so quickly!
Easy to order and arrived immediately. I had some questions which were quickly answered. Highly recommend!
Anonymous
Upper Dhali Gift Card
Simply gorgeous
I was lucky enough to be gifted one of your angels for Christmas. She is absolutely breathtaking! Beautiful work Upper Dhali
Anonymous
Handmade Dolls Upper Dhali®
Blown Away!
We received our custom doll from Lou for my daughter Havana and to say we are blown away by her is an understatement. There are no words to describe how beautiful these dolls are and they are even more amazing in person. Every single detail is perfect! Thank you so much for our beautiful doll and the amazing customer service. We will cherish our little Havana forever
Michelle L
Havana Christmas Floral Keepsake Doll
Incredible!
She is so incredible! I'm shocked at the talent you have!
Ash J
Mermaid Doll - Custom Handmade
Christmas never looked better
I am so happy with my purchase, she is truly beautiful. My tree desperately needed another angel and I'm so happy to have found yours. A true keepsake.
Karen T
Heavenly Hope Angel Keepsake Doll - Handmade & Personalised
Now I need an entire collection
Who can stop at one of these beautiful dolls? I know I won't be able to. Seriously beautiful work Lou. You should be really proud of the work you put into your creations
Belinda W
Miss Chantilly Handmade Doll - Fair Skin
Never have I seen such perfection
The photos you sent me showed she was beautiful, but never did I think opening my parcel would leave me so out of words! Remarkable craftsmanship! I am so honored to own such a beautiful doll. I am looking forward to buying many more. Thanks so much Lou!
Donna W.
Sentimental Keepsake Doll - Personalised & Handmade
I can't believe she is mine!
I have followed you for ages on Instagram and I just couldn't resist another time! I have many dolls from many makers, yours by far is the most beautiful!
Jenny C
Mermaid Doll - Custom Handmade
Breathtakingly beautiful
What can I say? The quality is second to none. The most amazing and detailed workmanship. Over the moon with my doll and the service - truly was a fantastic experience. Shipped quickly too! 10/10
Sally N
Sentimental Keepsake Doll - Personalised & Handmade
You have magic hands
I LOVE HER! Wow she is more perfect than I could have pictured! OMG Lou she is divine! Seriously I can't stop staring at her! You're magic!
KW
Sentimental Keepsake Doll - Personalised & Handmade
She is so Beautiful
Wow she's so beautiful! Thank you so much for your patience with me changing my mind! I'm so pleased you were able to understand my gibberish and turn it into something amazing for my princess xx Thank you!
Ella
Sentimental Keepsake Doll - Personalised & Handmade
She is really gorgeous
She really is gorgeous ?? her details are exquisite and I fell very honoured to be able to have such a stunning doll that will be cherished for the rest of my life ??
Eraina R
Angel Tree Topper - Design Your Own
