Pop Culture Character Doll - Design Your Own

Spoil yourself with a one of a kind collectible handmade doll. Let your fan-girl flag fly, whilst enjoying the Upper Dhali® creative twist you've all come to love.

Regular price$499.00
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Shipping calculated at checkout.
  • Custom Made · allow 6 weeks
  • Includes Personalised Gift Box
  • Size · Petite 32cm tall
  • Made In Australia
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SIZE
38cm tall (15-16 inches)


MATERIALS
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· Body fabric: high-quality cotton
· Stuffing: hypoallergenic, eco-friendly filling


UNIQUE DETAILS -

· Hand-applied eyelashes with a soft, realistic feel
· Gold Upper Dhali® authenticity charm bracelet


CAN THIS MERMAID DOLL BE CREATED AS A MEMORIAL OR REMEMBRANCE KEEPSAKE?

Yes. Many Custom Mermaid Dolls are created to honour the memory of a loved one. Through colour choices, symbolic details, or meaningful elements, each doll can gently reflect a person, spirit, or story held close to the heart. Every memorial piece is approached with care, sensitivity, and deep respect.


HOW IS MY MERMAID DOLL PERSONALISED?

Each mermaid is handcrafted in Upper Dhali’s signature style, with personalisation available through hair colour and texture, tail and bodice colours, embellishments, accessories, and symbolic details. While the overall mermaid form remains consistent, the design is thoughtfully customised to reflect your vision or the memory you wish to honour.


CAN I INCLUDE PERSONAL ITEMS OR MATERIALS IN MY MERMAID DOLLS?

In some cases, yes. Small symbolic items or materials may be incorporated, depending on suitability and scale. If you wish to include something meaningful, please reach out prior to ordering so we can discuss what is possible and how best to honour it.


DO I NEED TO BOOK A CONSULTATION BEFORE ORDERING?

A consultation is optional but recommended for memorial pieces or more detailed custom requests. You’re welcome to order directly if your vision is clear, or book a complimentary consultation to discuss colours, symbolism, and special details before Lou begins creating your mermaid.


HOW LONG DOES IT TAKE TO CREATE A CUSTOM MERMAID DOLL?

Each Custom Mermaid Doll is made to order. Please allow 6–8 weeks for creation, beginning once all design details are confirmed. Memorial or highly detailed designs may require additional time to ensure they are crafted with the care they deserve.


WILL MY MERMAID DOLL LOOK EXACTLY LIKE THE PHOTOS SHOWN?
Your doll will be created in the same signature Upper Dhali style and quality shown in the images. As each mermaid is handmade and personalised, no two dolls are ever identical — this uniqueness is part of what makes each keepsake special.


Please note: Clothing and embellishments are not removable. Not all details can be reproduced in miniature.

At Upper Dhali®, every keepsake doll is lovingly handmade with care, patience, and artistry. To preserve the beauty and delicate craftsmanship of your heirloom doll, we recommend the following gentle care guidelines.

Handling

Our dolls are designed as keepsakes for display and light handling. They are not intended as toys for everyday play or rough handling. We recommend supervision for young children.

Cleaning

  • Spot-clean only with a soft, damp cloth.

  • Do not submerge your doll in water or place it in a washing machine.

  • Avoid harsh cleaners, bleach, or vigorous scrubbing, as this may damage delicate fabrics and embellishments.

Storage

  • Store your doll in a cool, dry place away from direct sunlight to prevent fading.

  • Avoid damp or humid environments to protect fabrics and trims.

  • Store dolls standing or lying flat to maintain the natural flow of their clothing and hair.

A Keepsake to Treasure

Each Upper Dhali® handmade doll is created to become a cherished keepsake — a little piece of wonder, memory, and artistry. With mindful care, your doll will remain beautiful for many years to come.

Thank you for welcoming a piece of Upper Dhali® into your story.

Please ensure all delivery details are correct at checkout. Errors cannot be amended once your order has been processed.

Shipping & Delivery Information

  • Ready to Post orders ship within two (2) business days from the date of purchase.
  • Made to Order orders ship within two (2) business days from customer approval.
  • Tracking details are provided by email via our shipping provider.

SAFE DROP IS NOT AVAILABLE ON ANY DELIVERIES


Domestic Orders (Australia)

All Australian orders are sent via Express Post to minimise time in transit and reduce the risk of damage. All parcels include full insurance, tracking, and signature on delivery.

Express Shipping (Includes Insurance)

  • $15.00 AUD — orders up to $499
  • $30.00 AUD — orders $500 to $799
  • $40.00 AUD — orders $800 to $1,199
  • $45.00 AUD — orders $1,200 and above

Shipping rates automatically adjust at checkout based on total order value to ensure appropriate insurance coverage for your handmade items.

Sturdy mailing boxes and protective packaging are included with all orders.

How long will it take to receive my order?

  • Express Post (Australia): approximately 2–5 business days after dispatch

International Orders

All international orders are sent with tracking, insurance, and signature on delivery. Shipping rates are calculated at checkout based on your delivery country and total order value to ensure appropriate insurance coverage.

Sturdy mailing boxes and protective packaging are included with every order.

International Shipping Zones & Rates

New Zealand

  • Standard (insured): from $40.00 AUD
  • Express (insured): from $50.00 AUD

Asia Pacific (including Japan, Hong Kong, Singapore)

  • Standard (insured): from $50.00 AUD
  • Express (insured): from $60.00 AUD

UK & Europe

  • Standard (insured): from $55.00 AUD
  • Express (insured): from $70.00 AUD

Canada

  • Standard (insured): from $50.00 AUD
  • Express (insured): from $65.00 AUD

United States of America (Special Shipping Conditions)

Due to mandatory USA import tariffs, higher insurance requirements, and increased handling costs for handmade collectible items, shipping to the United States is charged separately.

  • Standard International (insured): from $80.00 AUD
  • Higher-value orders incur increased shipping costs due to tariff and insurance thresholds

USA shipping rates include allowance for mandatory tariffs applicable to handmade dolls (approximately 10%) and enhanced insurance coverage.

How long will it take to receive my order?

  • Standard International: approximately 6–27 business days after dispatch
  • Express International: approximately 3–7 business days after dispatch

Delivery timeframes are estimates only and may vary due to customs processing, peak postal periods, or local carrier delays.

Upper Dhali® ships all international orders with the full order value declared in AUD on customs documentation. Please do not request falsification of customs paperwork.

Customers are responsible for all customs fees, duties, VAT, and import taxes imposed by their destination country.

Orders refused due to unpaid customs charges will be held financially liable for all shipping costs to and from the destination country, plus any applicable cancellation fees.

Item lost or missing in transit?

  • Contact our office by email to advise.
  • Upper Dhali® will lodge an investigation with our shipping provider.
  • No refunds or replacements will be issued until confirmation is received regarding parcel status.

Christmas Shipping Dates

Final postage dates for guaranteed Christmas delivery are:

  • Australia – 30 November
  • International – 15 November

Please note that these dates may change depending on postal provider timelines. Customers will be notified should this occur.

Do you have a question before ordering? We’d love to help — please use the enquiry form below.

Ask A Question Form

How It Works

Custom Mermaid Doll Process

Ordering a custom mermaid doll with Upper Dhali® is a gentle, guided experience, designed to feel personal and unhurried.

The process includes:

  • Begin your custom order - Start by selecting your preferred colours, fabrics, and styling details for your mermaid doll.

  • Share your vision - Your selections may be inspired by a child’s imagination, a favourite colour palette, or a meaningful memory.

  • Careful review before creation - All details are thoughtfully reviewed before work begins, ensuring your keepsake is created with clarity and intention.

  • Handcrafted to order - Your mermaid is individually handmade in our Brisbane studio, created slowly and with care.

  • A keepsake made to be cherished - Once complete, your custom mermaid is carefully finished, packaged, and sent to you as a meaningful, one-of-a-kind keepsake.
A Doll with Heart

A Gift for an Ocean Princess

A custom mermaid doll is designed for those who want something meaningful—never mass-produced, never rushed, never ordinary.

This bespoke offering is ideal for:

  • Children who feel deeply connected to the ocean, fantasy, and imagination

  • Thoughtful gifts for birthdays, milestones, or special moments

  • Mermaid-themed bedrooms and story spaces

  • Honouring someone special through colour, symbolism, or design

  • Keepsakes created in memory of a loved one, without requiring a portrait likeness.

While these dolls are not portrait replicas, many customers choose colours and details that subtly reflect a person, a feeling, or a treasured memory, allowing the mermaid to become a symbolic keepsake, made with care and sensitivity.

Each piece is created to be cherished, displayed, and remembered.

Lou Peters, Founder of Upper Dhali

Female Founded • Purpose Led

Upper Dhali® was founded by Lou Peters in 2012, emerging from a period of personal grief in which creating became a means of reflection and quiet healing.

Learning the art of doll artistry and creating beautiful dolls soon evolved beyond form and technique into a considered practice of preserving others' stories and treasured memories.

Today, Upper Dhali® represents a new generation of heirloom-quality keepsakes — where craftsmanship, sentiment, and story are brought together to create pieces intended to be treasured for generations.

Made in Brisbane, Australia

Upper Dhali® is a humble home-based studio in beautiful, sun-filled Brisbane, Queensland, where each keepsake is made thoughtfully and individually by hand.

Our dolls are art, created through a slow, deliberate process that prioritises craftsmanship over volume. Creating from a small studio allows heirloom techniques to remain central to the making process, ensuring every piece is finished with care, intention, and an uncompromising standard of quality.

Certified Australian Made – Upper Dhali
Heirloom Quality Guarantee

Heirloom Quality • Guaranteed

Every Upper Dhali keepsake is created to be loved through the generations and is supported by a 5-year manufacturing warranty.

Materials and construction methods are carefully considered at every stage of the making process, ensuring each piece is designed to endure — not only in appearance, but in structure — so it may be treasured now and passed on in the years to come.

Each keepsake is created with great care and attention to detail, and should any concerns arise, Upper Dhali is committed to working closely with you to ensure your piece meets the standard it was created to uphold.

Custom Mermaid Doll – Frequently Asked Questions

How involved am I in the creative process?

You are invited to share what matters most — colours, inspiration, feelings, or meaningful details. From there, Lou thoughtfully interprets these elements into a cohesive design. The process is collaborative yet gently guided, allowing space for artistry, intuition, and experience to shape the final piece while honouring your story.

Why does each Custom Mermaid Doll take time to create?

Every Custom Mermaid Doll is handcrafted from start to finish, without shortcuts. Time allows for thoughtful design decisions, intricate hand-finishing, and the quiet focus required to create a keepsake that feels intentional and enduring. This slow process ensures each mermaid is made with care, presence, and respect for the story she represents.

Is a Custom Mermaid Doll something to play with or to keep?

While some mermaids may be gently played with, they are primarily created as keepsakes — pieces to be cherished, displayed, and remembered. Designed to hold meaning as much as beauty, each mermaid becomes part of a home, a memory, or a story that lasts beyond childhood.